Repair Request

Repair Request - ViALUX GmbH

We are Happy to Assist you with any Questions

Service & Support

To ensure smooth use of our systems, our experienced service team is available on business days to answer any technical questions you may have after purchase.

Please contact: dlp@vialux.de

Product Information for Download

RMA-Request

Do you need support in using our systems? Our support team will be pleased to help you. Please use the form to request a RMA number before sending in your system for repair.

Please read our Repair Policy before filling out the form.

Customer Data

Title

First Name

Family Name

Company

E-Mail

VAT-ID (only for EU member states):

Return Shipment Address

Company

First Name

Family Name

Street

Zipcode

Location

Country

Phone

E-Mail

Error description

Serial Number

Detailed Error Description

Invoice Address (if different from return shipment address)

Title

First Name

Family Name

Invoicing E-Mail

Company

Street

Location

Zipcode

Country

Repair terms and conditions

Costs

I have read the Repair Policy and I accept it.

I agree

RMA report is required

yes
no